Location:

Vancouver

Country:

Canada

Salary:

CAD $13,85 Hour onwards

Housing:

Please, see general description of employer or destination (Job positions).

Details:

Work Schedule: Hours and shifts can vary, and can fluctuate seasonally

Level of English Required: High
Start Dates: May/June (Summer), October/November (Winter)

Description:
Front Desk Agent’s are responsible for handling and delivering guest luggage and
answering guest queries in an efficient manner while working in a fast-paced
environment. Your role will be to provide exceptional service and work as part of a
team to achieve great success and creating a memorable first impression for the guest!

Job Duties:

• Offer professional, friendly and engaging service.

• Greet guests on arrival, complete daily check ins and outs and guest requests.

• Answer phone calls and emails daily.

• Answer guest inquiries regarding the area, resort and hotel services and facilities.

• Responsible for maintaining personal cash float used to assist guest with
  transactions and currency exchange.

• Participate in the operation of hotel guest activities as needed.

• Follow all safety policies.

• Follow departmental policies, procedures and service standard.

• Other duties as required.

Required Experience:

• Previous hospitality experience is an asset.

• Previous front desk hotel experience is required.

• Exceptional customer service abilities.

• Ability to work in stressful, high-pressure situations.

• High attention to detail.

• Strong decision-making, organizational and communication skills.

• Strong leadership skills, positive team player.

Start Dates:

05-12-2019

until:

15-01-2020

End Dates:

15-03-2020

until:

15-04-2020